The webpage design at SuperiorPapers.com is simple to use and has a user friendly interface. There are multiple links along the home page for customers to click on and get information regarding pricing policy, ordering, FAQ, discounts, services available, and terms and conditions. There is a link where customers are able to track the status of their order. As well, on the pricing page, there is a calculator where customers are able to determine the cost per page based on what they are looking for.
The pricing at SuperiorPapers.com is dependent on the deadline, the number of pages ordered, and if a customer orders a standard quality, premium quality, or platinum quality paper. The minimum number of pages a customer is able to order is two. A premium quality paper, for example in three hours, which is the shortest deadline available, will cost $52.99 per page. A platinum quality paper within that deadline will be $57.99 per page.
The customer support service at SuperiorPapers.com is available 24 hours a day, seven days a week via live chat, phone, email, and through a messaging service on the customer’s personal panel. While chat requests are accepted immediately, their staff is very unpleasant and do not provide complete answers. It is very difficult to get through via phone and email is not seen as popular because of the lag time between sending an email and getting a response.
The quality of SuperiorPapers.com can be summed up in two words – poor service. Final products are often not delivered on time, do not meet the academic level of the customer, and do not follow all guidelines and instructions given in the order form. Furthermore, a majority of final papers contains numerous grammatical errors that are blatantly disregarded.
Customers are able to request free revisions up to 48 hours after receiving the final product, which often is not a lot of time. Customers can also request to receive a free plagiarism report with the final product, ensuring them that the document is 100 percent original and completely written from scratch. All copywriting materials are not guaranteed to become the customer’s intellectual property once delivered.
Overall, SuperiorPapers.com does not provide a good quality writing service to all customers. With a rude and unprofessional customer support team as well as inefficient writers, many customers are left thinking they would have fared better trying to write the paper on their own at the very last minute. Furthermore, because authenticity is not guaranteed, customers can not be sure that their final product does not contain any instances of plagiarism.