Site presentation was quite unique, with various icons on the screen representing all the necessary information and services they offer. Everything can be accessed with one click of a mouse. FAQ section and samples are linked from the main page of the website. Discounts and prices tabs are diffiicult to locate however, as these are not linked from the homepage.
The number of pages, deadline, type of document, and quality level determines the pricing. The academic level does not affect the cost.
Discount policy is offered. They propose 10% discount for a paper over 40 pages, 15% for a paper of over 70 pages, 20% for a paper of over 100 pages.
The quality of writing from this site was pretty poor. Despite the clear statement they have an "innovative and strict quality control system" that makes sure the writers produce excellent dissertations, we found that grammatical mistakes, wrong spellings and syntax errors were all over the place. Sentence construction was intolerable and could not be easily understood.
Deadlines and instructions were not strictly followed. The paper was not delivered in the agreed time frame. In addition, our instructions were not followed, and we had to ask for revisions before the paper was of an acceptable quality. We asked for a discount because of the number of mistakes, but they refused this request and threatened to make the paper available on the internet if we did not pay in full. We felt that this was very unprofessional of them.
You can reach MA-Dissertations.com's customer support system via phone, chat, customer's panel and e-mail.
However, we found that the response was not at all fast. Despite having three customer service tools, we found that they are very difficult to reach. They are not accessible at all times. Once reached, answers are still not obtained.
Overall, the response from their support reps Is inefficient and unreliable. Sometimes you get an answer - sometimes you don’t. Sometimes you will be lucky to even reach a representative. Their customer support system does not deliver the reassurance that students need.
- 24 Hour Support
- More than 1,000 writers
- Free revisions offered
- 250 Words per page max.
- Discounts for large orders
- Plagiarism Check
The writing service prides academic assistance in a variety of disciplines. However, we found that their writers are not proficient enough to handle Master’s level papers.
The website itself is unconventional and particularly easy on the eye. It needs rearrangement. The quality of writing needs some improvement. Stability from writer to writer is also a must.