The website at Essayontime.com is user friendly and customers can click on any of the tabs to find out pertinent information regarding Pricing, Discounts, Services available, FAQ, and Terms and Conditions. It is also possible to log into one’s personal page and place an order from the main page.
At Essayontime.com, there are several factors affecting price – total number of requested pages, the quality of writing required (standard, premium, and platinum), and the submission deadline listed in the order form. The price per page begins at $21.99 for a standard quality paper with a ten day deadline. Prices may go as high as $48.99 for a three hour delivery of a platinum quality paper. There is a discount program for returning customers of anywhere between 5 and 15 percent off depending on the number of ordered pages. Some customers choose to join the five-star club and receive extra discounts and features.
It is hard to get in touch with an actual representative over the phone and sometimes there are no live operators in the chat room and customers need to wait. And while Essayontime.com makes the claim that customers can speak directly to writers via the customer panel, many customers find that the writers never reply, leaving customers wondering if the writers ever get the messages.
Customers remark that they received final products past the deadline date set in the order form. Some experienced difficulties in getting in touch with the customer service staff in regards to this manner. Even worse, some customers stated that not only was their paper late, but the guidelines and requirements they provided in the order form were not followed and the paper was written in very poor quality.
First time customers receive a small discount on their first order from Essayontime.com. After receiving the final paper, customers have 14 days after delivery date to request free revisions on their assignments. Essayontime.com guarantees that customers will receive a minimum of 275 words per page. Customers are able to request a free plagiarism report with their final paper to ensure that the paper is 100 percent original and completely written from scratch.
While Essayontime.com provides assistance for a variety of academic disciplines, the writers are not always proficient enough to do so. Lots of revision is often required as the level of writing is extremely poor. The customer service center is no help and the prices do not reflect the quality being provided.