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CustomEssays.co.uk review

CustomEssays.co.uk

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CustomEssays.co.uk review
2.0
39 reviews
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Usability

The main page of the website is poorly structured.  In fact, it’s downright ugly, with big paragraphs and even bigger, bolder headings compressed into each other.  This makes it particular difficult for users to identify the various skills the service can provide.  It’s difficult to search for sample papers as well, which is a pain as most users will want to read these first. To be honest, we felt dizzy scrolling up and down just to find out the specific services that they can provide.

Pricing

It was disappointing to find they do not provide a thorough price list of their services.  They boast of affordable rates compared with other services of this kind, but they have not provided a comparative listing of their rates.

Customer Support

CustomEssays.co.uk has presented their services geared towards customer support in 3 ways; through telephone calls, online chat, or their email support system.  However, we found that each of these methods were big failures. 

Lines are always busy – we called several times during the day and got no response.  Finally, when we did get through, the operator didn’t take the call seriously and eventually put us on hold for so long that we hung up.

Chat rooms are also useless because if there are many customers chatting with the operators, you may be left on your own.

As for the email system, we had to wait more than 24 hours for a response – quite simply, that’s too long if urgent assignments are concerned.

Writing Quality

The company claims that they have a team of professionals that can handle all sorts of paper requirements.  However, there are still grammar and spelling errors even in High School term papers.  The writers also don’t seem to follow specific instructions which you have laid down for them to serve as a guide.  The paper we received was too disorganized to comprehend easily.

Order Peculiarities

We were thoroughly dissatisfied with the poor quality of work.  Even if they may have delivered the papers ahead of the schedule, this doesn’t make up for the need for revisions because of the poor quality and several visible errors we discovered. 

Total

Our opinion is that CustomEssays.co.uk is not the right company to satisfy our needs for professional writing services.  The writers in the first place show no signs of professionalism in them, as most of them do not know how to organize their thoughts.  More importantly, the company should greatly improve their customer services as we find them to be inferior and discouraging for students.

CustomEssays.co.uk Checklist by

  • 1. Price calculator

    Tool to calculate the price on the basis of your details.
     

  • 2. Q&A department

    How does the service ensure quality.

  • 3. Discounts

    Information on available discounts:

    • Lifetime

      Permanent discounts you get upon ordering certain quantity of papers.

    • Holidays

      Special offers for seasonal occasions.

    • First order

      Exclusive one-time discount on the first order.

    • For regular customers

      Special benefits for loyal customers.

  • 4. Live chat

    Opportunity to contact the support team instantly and 24/7.

  • 5. Affiliate program

    Are there any partner programs.
     

4. Payment Methods:

  • PayPal
  • Credit and debit cards by Visa
  • Credit and debit cards by MasterCard
  • Credit cards by American Express
  • Credit cards by Discover

5. Additional Features:

  • Price Calculator
  • Plagiarism check
  • Money back guarantee
  • 100% Privacy
  • All subject areas
  • SPSS Research
  • Free Revisions
  • Progress Bar
  • All Formats
  • UK Essays
  • 6-hour delivery option
  • Single/Double Spaced papers
  • Writers are Native English Speakers
  • MA/MS and Ph.D writers
  • Direct contact with the writer

6. Support:

  • Live Chat
  • 24/7/365
  • UK Toll-Free
1.8

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Quality

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Marisa Sep 21, 2024

Does work half-heartedly and doesn't follow instructions.

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2.3

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Roberta H. Apr 14, 2024

I only got 31 out of 100 by this writer. The writer does not even know what an analysis should be. Really disappointed about it. I have used this website for many times and this is the first time I do not want to use this website anymore.

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2.0

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Reena Feb 15, 2024

I had to have it rewritten by the writer as it did not meet expectations with my grader again for the 3rd time.

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1.5

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Bader Feb 12, 2024

I didn't even get a passing grade on my paper that this writer did for me. There were so many grammatical errors. Terrible formatting the reference page even after repeatedly telling the writer about the references being incorrect. I told her about a lot that needed to be corrected and she still did not correct it.

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(4 helpful votes)

1.5

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Ronesh Oct 18, 2023

I discussed with the expert TWICE the exact requirements and TWICE they submitted it nothing like the instructions said. I even extended the deadline.

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(2 helpful votes)

2.5

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Kylie Sep 20, 2023

I ordered this paper and it says (10pages) - i meant that 10 pages writing excluding the reference pages, title pages.. when looking at it i ended up 7 pages. There are many period after small sentences and i didn't get a good feedback from my professor the ideas were repeating constantly and there was no linking in the ideas.

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(2 helpful votes)

2.8

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Fares Sep 09, 2023

Writer was nice and got work back quickly. But wrote an essay instead of an editorial. And it was not of good standard none the less. I did not ask for much and was laid back. Not happy with the service in relation to the work. The good reviews on this site are FALSE ADVERTISEMENT don't be fooled people

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(0 helpful votes)

2.3

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Summer May 09, 2023

The amount of poorly structured sentences and grammatical errors within this essay is insane. The thesis was terrible and not supported, whatsoever, by the essay. I'm having to rewrite it all. I don't recommend this writer.

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(1 helpful votes)

2.8

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Andreea Apr 20, 2023

Somewhat followed the instruction. Not quite right but okay. I had to write it by my own again since some of them were not right.

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(2 helpful votes)

2.3

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Brittany C. Mar 29, 2023

I haven't received any updates nor any progress has been made on this essay and the paper is due in les than 12 hrs.

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(1 helpful votes)

1.5

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Geoff Mar 24, 2023

the writer didn’t follow the instructions. And this paper is useless

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(0 helpful votes)

2.0

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Cherry Feb 15, 2023

Vague and left out certain aspects that were asked for in the outline

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(3 helpful votes)

2.3

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Stacy S. Jan 15, 2023

Just need a few more sources to meet all the requirements expectation, the paper had a total of 7 sources referenced but only 6 were written. Unfortunately, the paper required 10 sources in total.

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(0 helpful votes)

2.3

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Nicky Jun 22, 2022

worst writer, she needs to follow instructions. I had to go back and forth with her for 2 days, past the due date.

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(0 helpful votes)

2.0

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Haifeng Apr 27, 2022

Supposed to be in APA format and had several mistakes, I spent over an hour correcting this paper.

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(1 helpful votes)

2.0

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Hugo Nov 30, 2021

It is passed the due time by almost a day

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(2 helpful votes)

1.5

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Loo Nov 04, 2021

Writer provided wrong paper when instructions were clear.

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(5 helpful votes)

2.8

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Kozue B. Oct 06, 2021

Didn't follow the requirement at all, kind of cheating on doing this work! Need a critical essay but received a restaurant review paper.

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(3 helpful votes)

2.8

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Sal Jun 30, 2021

2nd time customer -slightly disappointing this time around

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(4 helpful votes)

2.0

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Ashlynn Q. May 10, 2021

He gave me my work on time but what I wanted to write on it is awful. Unhappy and unsatisfied.

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(0 helpful votes)

2.8

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Sabrina Jan 31, 2020

I would give it 4 stars. I wasn't that thrilled about the chat with your support representative. The answer was given slowly and the agent was a sloppy texter.

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(2 helpful votes)

1.8

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Ami Jan 09, 2020

My hopes were useless because this service couldn't help me with writing my scientific essay as I expected.

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(0 helpful votes)

1.0

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Debra Sep 07, 2019

The website is just getting down when I pressed a button "Order", had to search for another service

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(1 helpful votes)

2.0

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Aleksander Aug 05, 2019

I thought I will haven't the sleepless night with such a company, but it's not.

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(7 helpful votes)

2.5

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Dean Jul 10, 2019

I am not satisfied with the final result. Work written was very vague, and not completely at a college level, also, references were incomplete. I didn't expect it, you have to revise my paper.

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(1 helpful votes)

2.5

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Leo Jun 14, 2019

I needed a high-quality college term paper done in a 6 hour. It is said on your website that you could do it. Unfortunately, this paper had many errors, wasn't delivered on time. The information is hard to understand. I am not satisfied with the result.

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(2 helpful votes)

1.0

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Dina May 21, 2019

Both thumbs down!

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(5 helpful votes)

2.0

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Arnold May 02, 2019

They performed my assignment in a different format. However, the whole work, in general, wasn't perfect.

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(5 helpful votes)

2.0

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Rosali Apr 08, 2019

I thought your support workers didn't answer me when I was calling. For my surprise they did. The support was good, they understand what I was asking for and help me. BUT a paper I received wad BAD. The topic didn't match with the content of my essay.

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(5 helpful votes)

3.0

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Shailo Feb 27, 2019

Your writer is not educated enough to help others! If I request a paper I trust that person, but the way my paper was written, as well as the need to pay more to complete the order right 2 hrs before the due, doesn't look good and means the company isn't the professional one.

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(2 helpful votes)

3.0

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Dina Feb 14, 2019

In fact, I've got a bad essay, but the delivery was good.

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(6 helpful votes)

2.0

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Billie Jan 31, 2019

Bad is when cheating is involved. I got the essay which contained 75% of plagiarized material. I could write it better.

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(6 helpful votes)

1.0

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Violet Jan 17, 2019

When I wanted order services on this site I was doubted, because even the design of this site didn't like me. I wasn't wrong. A paper which I ordered was on a low level.

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(4 helpful votes)

2.0

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George Dec 24, 2018

I expected to get much better grade than 70/100 from my professor, so, I will think next time I do need to use this writing service or not.

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(3 helpful votes)

2.0

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Jacob Dec 03, 2018

I ordered an essay about corruption. I was surprised when I got the paper, the whole essay was like the introduction in a history course, like really nothing from our days.

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(3 helpful votes)

1.8

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Bianca Nov 14, 2018

Your support team is horrible. I called several times and I got no answers at all, moreover on the webside wrote about 24/7 support.

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(2 helpful votes)

1.5

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Linda Oct 23, 2018

I think your writers are not proficient enough. My essay was plagiarized and I had to rewrite it myself. Do you really think you provide high writing quality?

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(3 helpful votes)

1.8

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ThatJackie Sep 28, 2018

The research paper had several minor mistakes. I was not happy with it cause I relied completely on your experts.

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(6 helpful votes)

3.8

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Lily Sep 15, 2018

Thanks, good written work, was done by the deadline, the minus is that your website doesn't include Q&A department.

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(3 helpful votes)

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