There is navigation bar located at the top of the webpage offering tabs to all the main links, including Pricing policy, Contact information, FAQ, and Terms and Conditions. There is easy access to the customer panel where customers are able to review their order details, download new files, request revisions, and send messages to the writer assigned to their task.
The pricing at College-Paper.org is based on a variety of factors – length of paper, academic level, and deadline. Prices can vary between $19.99 per page for a standard quality paper with ten or more days until deadline to $62.99 per page for a platinum quality paper due in three hours, which is the shortest delivery turnaround period College-Paper.org offers. Returning customers can take advantage of discounted promotions, including 5%, 10%, and 15% off prices.
Customer support at College-Paper.org is available 24 hours a day, seven days a week via email, live chat, and phone. The customer service representatives are very helpful but some of them are much more concerned (and pushy) about customers placing orders rather than answering the questions fully.
Finished papers are uploaded to College-Paper.org’s website as soon as they are completed. Customers can access them through their personal panel. While papers are delivered on time, many customers remark that the writing does not meet their academic level and there are numerous grammatical errors as well as repetition throughout the paper. Customers can request revisions, but many are surprised to learn that even with the revisions, not everything is fixed to their liking.
All writers at College-Paper.org are professionals with PhD degrees in their field of study. Customers only have 48 hours to request free revisions after receiving the final product. Refunds are only given to customers in cases plagiarism has been detected in the paper and there is proof of it.
The website is quite inefficient when it comes to getting necessary assistance from the customer support center. Many representatives are unable to help current and prospective customers with their questions. Some customers feel that only having 48 hours to request revisions is more of a hindrance than a help because it causes them to have to quickly scan the paper, possibly missing smaller things for the bigger things. When comparing the prices to the quality of the final products, customers can see quite a disparity between the two.