BestEssays.com review

BestEssays.com
Prices
Quality
Delivery
Support
Total:
  • Review
  • CheckList
  • Extra Features
  • Customer’s Reviews (5)

Website Usability

While the website at BestEssays.com has a very friendly interface, it can be quite difficult to locate the appropriate information as there is a large number of links on the main page. Some of the links include information on pricing policy along with a pricing calculator, services provided, and FAQ. The Terms and Conditions link is hard to open and it is difficult to locate the tab explaining BestEssays.com’s money back guarantees. The order form is not very well structured and many times customers need assistance from the customer support staff to place their order.

Pricing

The pricing policy at BestEssays.com combines several different components, including type of the paper, academic level, the total number of pages, and the deadline. Returning customers receive a 5% discount on future orders. Paper prices range between $21.99 per page and $53.99 per page depending on the number of hours, the former for 10 days and the later one for 3 hours.

Customer Support

The customer support center at BestEssays.com is available 24 hours a day, and seven days a week via toll free phone numbers, live chat, email, as well as a messaging system. While the support center does provide answers for all questions, when the question volume is high, it can take a while to receive a response and some of the responses received may  not be very helpful.

Quality

Customers receive the final paper on or before the deadline listed in the order form. The final product can be accessed in the customer’s panel on the website. Many customers come to find that the final products do not address all the guidelines and requirements listed in the order form and parts of the papers may be extremely difficult to read. Customers are able to request free revisions with a new writer but need to be extremely cafefull as they risk receiving a poorly written revised paper.

Order Peculiarities

Customers can pay either via credit card or wire transfer. There is a free revision policy on all received paper and customers can ask to have a different writer do the necessary revisions. The website does not list anything about money back guarantees. Customers can only use the papers for academic purposes.

Total

While final products are received on time and by the deadline, it cannot downplay the unprofessional customer support service, the high prices, and the poor quality of writing received by the customers.

 
 

Checklist by Best-Essay-Sites.com

1. Price calculator

Tool to calculate the price on the basis of your details.
 

2. Q&A department

How does the service ensure quality.

3. Discounts

Information on available discounts:

  • Lifetime

    Permanent discounts you get upon ordering certain quantity of papers.

  • Holidays

    Special offers for seasonal occasions.

  • First order

    Exclusive one-time discount on the first order.

  • For regular customers

    Special benefits for loyal customers.

4. Live chat

Opportunity to contact the support team instantly and 24/7.

5. Affiliate program

Are there any partner programs.
 

BestEssays.com Extra Features

1. Payment Methods:

  • PayPal
  • Credit and debit cards by Visa
  • Credit and debit cards by MasterCard
  • Credit cards by American Express
  • Credit cards by Discover

2. Additional Features:

  • Price Calculator
  • Plagiarism check
  • Money back guarantee
  • 100% Privacy
  • All subject areas
  • Free Revisions
  • Free Amendments
  • All Formats
  • PowerPoint Presentations
  • Multimedia Projects
  • 6-hour delivery option
  • Single/Double Spaced papers
  • Writers are Native English Speakers
  • MA/MS and Ph.D writers
  • Direct contact with the writer

3. Support:

  • Live Chat
  • 24/7/365
  • US Toll-Free
  • UK Toll-Free
  • AU Toll-Free
  • VIP Support

BestEssays.com customer’s reviews

Dorothy

I received a well-written paper, but it was one day late. I called to your support team, but I didn't get any responds

Jonh

No more sleepless night with such service. You guys are one class act. Thanks a million!

Rose

The friendly interface does not ensure me about the writing qualities of your workers. Need more information before I decide to order the paper from you once again.

J.

Better to save your time and money and try to work on your essay by yourself. They didn't refund my money. Beware of this site!

Mark

Had my coursework done here, it was written fine, but I expected something better. I remarked that couple questions weren't fully disclosed, as did my teacher.

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