Custom-Writing.org
Is this your business?Prices start at: $17.31
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| Review | Extra Features | Customer’s Reviews (34) |
Usability
The landing page of Custom-Writing.org is divided into 3 sections which make it difficult to understand - all the services they offer (which are fairly extensive) are condensed into this single page. Searching for the most important service, which is customer support, is especially difficult.
Pricing
Pricing details can be found on a separate page. The heading for the prices is very small and is not highlighted, which make it difficult to locate. The cheapest product is High School level paper done within 14 days - $17.31. The price for a 12 hours deadline paper of Master’s level is $39.89 per page that is approximately 300 words. Moreover, the discount packages offered are not as good as competitor site. They claim that repeat customers can get better discounts, but the operator did not give us a better price when we asked.
Customer Support
For complaints and support services, they have a 24/7 hotline number, chat system, and emailing support system. However, all three services failed.
Operators of the landlines are very busy and this affects the way they handle complaints. They seem to be very busy and didn’t give us the attention we felt our case deserved.
There were no writers available for chat. This could have been a good venue for last minute instructions and modifications, but if no one is online, it’s pointless in having this feature.
We were very specific regarding the revisions that we wanted them to work on using the last resort through email, but they failed to address the points we made properly.
Writing Quality
To summarize, we felt the quality was very poor. To test their claims that they can produce high quality university papers, we ordered a ten page dissertation in a very challenging subject. What they delivered was something more akin to a high school paper - sentence construction was very poor and the word choice was at a High School level.
Order Peculiarities
The process of ordering papers is quite complex. The registration process was very slow, and the form was quite confusing, asking for repeat information time and time again. Very frustrating! Several payment options were offered but the payment processing was also slow, just like their writing services.
Total
Overall, Custom-Writing.org is a major failure. Their website is bland and the information is too compressed which leaves customers bewildered. The quality of work was nowhere near as good as the samples they posted on their site, definitely not worth the higher than average rates they charge. More importantly, their customer service is dysfunctional at best. They don’t even know the importance of beating the deadline because they are so lax. Important points for revisions are never properly addressed which adds to the general bad feeling.
Custom-Writing.org Checklist by
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1. Price calculator
Tool to calculate the price on the basis of your details.
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2. Q&A department
How does the service ensure quality.
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3. Discounts
Information on available discounts:
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Lifetime
Permanent discounts you get upon ordering certain quantity of papers.
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Holidays
Special offers for seasonal occasions.
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First order
Exclusive one-time discount on the first order.
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For regular customers
Special benefits for loyal customers.
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4. Live chat
Opportunity to contact the support team instantly and 24/7.
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5. Affiliate program
Are there any partner programs.
4. Payment Methods:
- PayPal
- Credit and debit cards by Visa
- Credit and debit cards by MasterCard
- Credit cards by American Express
- Credit cards by Discover
5. Additional Features:
- Price Calculator
- Plagiarism check
- Money back guarantee
- 100% Privacy
- All subject areas
- SPSS Research
- Free Revisions
- Free Amendments
- Progress Bar
- PowerPoint Presentations
- Single/Double Spaced papers
- MA/MS and Ph.D writers
- Direct contact with the writer
6. Support:
- Live Chat
- 24/7/365
- US Toll-Free
7. Security:
- McAfee SECURE
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Didn't follow the instruction.
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(2 helpful votes)
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Worst writer ever. never get anything done by this writer. Totally waste of your money and time. this writer didn't understand the question and produced totally different one. I had to educate him how to do it by wasting so much of my valuable time and still he couldn't get it done correctly. lack of knowledge. may be just a school kid trying to write stuff. Very bad.
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(1 helpful votes)
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1.late than the deadline. the complete version is 2 hours and half hour late.2.the first version I got is no refrence3.nothing follow the instruction. the detail I mention in the instruction they just ignore it.4. there are so many useless words.
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(0 helpful votes)
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really bad job. do not follow the requirements.
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(1 helpful votes)
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Paper is not what I expect.
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(0 helpful votes)
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Did not listen to instructions. Paper was good but required work after
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Does not follow instructions properly
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(2 helpful votes)
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For the part of transformer’s there is something you have not done which part at the mint 5:17 till the end.
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Did not meet appropriate objectives.
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(2 helpful votes)
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Copied text that was already written by me, and wrote nothing original.
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(1 helpful votes)
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I had some many typos and run-on sentences. A lot of it didn't make sense. I had to edit and delete so much that I lost a page. This was not worth 200 dollars, more like 50. The writer had six hours but I still expected better work than this. I'm not satisfied and I missed the deadline since I had to do so much editing. I will lose points and that's what $200 got me. If I do this again, I will have to use a different writer for sure.
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(2 helpful votes)
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Writing isn't that great.
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(4 helpful votes)
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Writer could not provide the specific information that was requested search for a new writer
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(1 helpful votes)
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Delay and Mistakes
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(1 helpful votes)
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I see no reason to pay the ridiculously expensive price for this writing service, because I rewrite my order by myself after receiving. It was to bad
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(3 helpful votes)
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It was totally wrong and I had to rewrite it by myself. I asked for a refund.
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Especially when your company doesn't ensure quality. Too bad.
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(7 helpful votes)
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This writer completely misunderstood the instruction and as a result, I got completely another paper, like it was written by a child.
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(7 helpful votes)
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I was writing my paper, but I was obtaining stuck within the middle. I wasn't able to proceed with the paper, so I asked for help this service. It was a big mistake.
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(0 helpful votes)
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They seem to be not very expensive and deliver works on time.
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(5 helpful votes)
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My paper was good, but the support service didn't sound well. The support manager didn't talk to me welcoming and I even didn't want to call.
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I prefer to work only with other writers in the future. Thank you for stealing my money and my time!
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(6 helpful votes)
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Just waste of money! My professor noticed that my paper had plenty of errors and its content didn't really followed a topic, he asked me to rewrite the paper
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(5 helpful votes)
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So many friends of mine start to use such services... I decided to try it too. For my great regret, this service I didn't know about this site earlier and I wrote my essay on my own.
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(5 helpful votes)
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I've just got my paper and the paper quite good written. I even can't expect that it is going to be such quality, but the delivery was not so fast as I expected.
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(4 helpful votes)
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This paper is really bad. Full of punctuation mistakes, wordy sentences, and incorrect MLA citation. The writer did not read the provided instruction at all. I am very disappointed.
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(4 helpful votes)
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Your services cost me an arm and a leg. Doubt that it was ok to pay so much for the worst experience.
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(2 helpful votes)
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If I knew that the services are at a low level of quality, I wouldn't be ordered it.
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(1 helpful votes)
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I have already ordered an essay on this site for the first time and it was awful. For the second time I hoped an essay will be better, but it was bad again.
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This writer completely misunderstood the instruction and as a result, I got completely another paper. It was totally wrong and I had to rewrite it by myself. I asked for a refund.
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(1 helpful votes)
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I see no reason to pay the ridiculously expensive price for a writing service that invests in a fancy website that has a lot of bells and whistles. Especially when your company doesn't ensure quality. Too bad.
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(1 helpful votes)
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The support manager didn't sound welcoming. It felt like every time I called, he asked "omg, it's you again. Stop calling, what's your problem this time?"
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(3 helpful votes)
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Maybe, I would recommend this service for editing work or something, but not for paper writing as it wasn't good.
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(3 helpful votes)
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I've recently ordered a research paper in Philosophy from Custom-Writing.org, and although the topic was quite complicated, I recieved B, it's not an excellent mark but still good, 'cause it was a really hard topic for me.
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(3 helpful votes)
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