QualityEssays.co.uk

Pricing: 
9.00
Support: 
10.00
Usability: 
10.00
Quality: 
8.00
Speed: 
10.00
Reputation: 
9.00
Total: 
9.3/10
Editor's Rating:

Website Usability

This website is amazingly easy to use.  On the home page, one will find tabs and links that will provide a potential customer with all sorts of information about the service, including the quality of writers used, the entire process from ordering to receiving the final delivery of the product, and everything in between.  Once a customer clicks on the “Order” link, s/he will be directed to an easy to complete form, with fields for all of the details of the writing that is needed and methods by which the support staff and your writer may contact you.  You will be given a personal account and can use it to track your order’s progress and communicate with your writer and the customer service department.  This is definitely one of the easiest sites to navigate.

Customer Support

The customer support department is open 24 hours a day, and there is always someone to answer calls, faxes, and emails or respond to live chat.  These staff members will answer any questions or provide assistance with completing the order form, as well as assist with the resolution of any issues a customer may have.  For example, if a client needs revisions, s/he needs only to contact the customer support department with the request, and it will be taken care of.  These professionals are friendly, responsive and very supportive and really want the customer to be satisfied in every way.

 Pricing

Pricing guidelines are available on the site and are based upon several factors, such as length, academic level, the type of work one is ordering, and the deadline date.  Prices can start as low as $12.99 a page and go up from there. A rush 12 hours PhD paper will cost you $33.99 per page. Obviously, the higher the academic level, the more research required, and the shorter the deadline time, the greater the cost will be.  Payment is through secure methods, by credit cards, money and wire transfers, etc.  The customer will also see, on the site, a number of generous discount plans.  Large orders carry discounts, as do prices for customers who return for additional orders.  For the credentials and quality of the writers, the prices are quite reasonable.

Writing quality

First-time customers who visit the site can view samples of the type of writing produced by QualityEssays.co.uk, and it is obvious that research and writing is expertly accomplished.  Because the agency employs writers with all types and levels and degrees, the client will receive an individually assigned writer whose background matches the topic and level of the ordered work.  The company also employs a staff of editors that review each work before it is delivered, and this review includes a check for plagiarism, in order to guarantee originality.

Details of order processing

The following important policies and procedures are in place:

  • Confidentiality for the customer’s identity
  • Meeting any deadline, no matter how urgent
  • Guarantee of authentic research
  • Any citation format requested
  • Revisions of any type if requested within 48 hours (30 days for Dissertations) of delivery
  • Fully secure payment methods

Total

In all, this writing service provides the customer with the very best quality and service among the numerous Internet-based writing services. The site provides all of the information a customer may want, and there are several methods by which a customer may contact the support department and his/her writer. Overall, the support staff is quite responsive and strives to resolve issues to customer satisfaction. Clients are also able to provide feedback on their experiences with QualityEssays.co.uk, and this is indicative of a service that wants to continually improve.

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