Editor's Rating:

Website Usability

Full information is provided in a well-organized manner, along with all of the methods for contact.  A new user will find it easy to establish an account by clicking on the “Order Now” tab.  Here one will provide important contact information as well as designate all of the details of the written work needed.  Navigating through the ordering procedure is simple and self-explanatory.  Returning users need only to log in to their existing account in order to place a new order.  The menu of tabs provides explanations of the process, pricing, terms and conditions and guarantees.  Once an order has been placed and a writer assigned, moreover, the user is notified and then has the opportunity to communicate directly with his/her writer.

Customer Support

The customer support department is available around the clock, 365 days a year.  This is especially important, in order to accommodate users from any time zone.  All questions or issues can be addressed quickly, by phone, fax, email, or live chat.  Direct communication with one’s writer is also critical, as this avoids mis-understandings and ensures that the writer is fully aware of all details of the order.  An easy-to-use messaging system facilitates this important communication. Staying connected with their customers is of paramount importance to, because it ensures ultimate client satisfaction.


Customers will find the pricing system of fair and reasonable.  Prices begin at $12.99 per page and vary upward as the ordered works become more complex, require significant research, and/or have extremely tight deadlines.  Obviously, the more lead time a writer has, the less cost to the customer.  Any deadline can be met, of course, but pricing will reflect the time allowed.  A high school term paper, with a week’s lead time will of course cost less than a graduate school research work with the same deadline.  Anyone with a unique or difficult order is welcome to contact the customer support department to discuss the details and obtain an individual price quote.  A generous discount plan is also in place, so that returning customers receive the very best pricing available.  The more one orders, the deeper the discount.

Writing quality holds the highest standards for its writers, and this is clearly reflected in the finished products.  Research is fully authentic, and citations are according to the format requested by the client.  Structurally and grammatically, the works meet the highest standards of formal English composition.  If revisions are requested, these are accomplished within a few hours, and are completed at no extra cost.  Overall, the quality of research and writing is exceptional.

Details of order processing

Important features of using are as follows:

  • A secure payment system that allows all major credit cards, money transfer, or wire transfer
  • The guarantee of originality and authentic research
  • Honoring any deadline, no matter how urgent
  • Free revisions for the first 48 hours after delivery
  • Money-back guarantee under certain circumstances
  • The right to request a different writer for revisions
  • Complete guarantee of confidentiality


An important feature of is its commitment to continual improvement. It, therefore, requests feedback from each client regarding both the quality of the work received and the customer service provided. This feedback is used to drive changes in the site, writer recruitment and customer support.  In all, this site is professional, reflective of high quality, and focused on customer satisfaction.

Add new comment