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BestEssays.com review

BestEssays.com

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BestEssays.com review
2.0
42 reviews
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Website Usability

While the website at BestEssays.com has a very friendly interface, it can be quite difficult to locate the appropriate information as there is a large number of links on the main page. Some of the links include information on pricing policy along with a pricing calculator, services provided, and FAQ. The Terms and Conditions link is hard to open and it is difficult to locate the tab explaining BestEssays.com’s money back guarantees. The order form is not very well structured and many times customers need assistance from the customer support staff to place their order.

Pricing

The pricing policy at BestEssays.com combines several different components, including type of the paper, academic level, the total number of pages, and the deadline. Returning customers receive a 5% discount on future orders. Paper prices range between $21.99 per page and $53.99 per page depending on the number of hours, the former for 10 days and the later one for 3 hours.

Customer Support

The customer support center at BestEssays.com is available 24 hours a day, and seven days a week via toll free phone numbers, live chat, email, as well as a messaging system. While the support center does provide answers for all questions, when the question volume is high, it can take a while to receive a response and some of the responses received may  not be very helpful.

Quality

Customers receive the final paper on or before the deadline listed in the order form. The final product can be accessed in the customer’s panel on the website. Many customers come to find that the final products do not address all the guidelines and requirements listed in the order form and parts of the papers may be extremely difficult to read. Customers are able to request free revisions with a new writer but need to be extremely cafefull as they risk receiving a poorly written revised paper.

Order Peculiarities

Customers can pay either via credit card or wire transfer. There is a free revision policy on all received paper and customers can ask to have a different writer do the necessary revisions. The website does not list anything about money back guarantees. Customers can only use the papers for academic purposes.

Total

While final products are received on time and by the deadline, it cannot downplay the unprofessional customer support service, the high prices, and the poor quality of writing received by the customers.

BestEssays.com Checklist by

  • 1. Price calculator

    Tool to calculate the price on the basis of your details.
     

  • 2. Q&A department

    How does the service ensure quality.

  • 3. Discounts

    Information on available discounts:

    • Lifetime

      Permanent discounts you get upon ordering certain quantity of papers.

    • Holidays

      Special offers for seasonal occasions.

    • First order

      Exclusive one-time discount on the first order.

    • For regular customers

      Special benefits for loyal customers.

  • 4. Live chat

    Opportunity to contact the support team instantly and 24/7.

  • 5. Affiliate program

    Are there any partner programs.
     

4. Payment Methods:

  • PayPal
  • Credit and debit cards by Visa
  • Credit and debit cards by MasterCard
  • Credit cards by American Express
  • Credit cards by Discover

5. Additional Features:

  • Price Calculator
  • Plagiarism check
  • Money back guarantee
  • 100% Privacy
  • All subject areas
  • Free Revisions
  • Free Amendments
  • All Formats
  • PowerPoint Presentations
  • Multimedia Projects
  • 6-hour delivery option
  • Single/Double Spaced papers
  • Writers are Native English Speakers
  • MA/MS and Ph.D writers
  • Direct contact with the writer

6. Support:

  • Live Chat
  • 24/7/365
  • US Toll-Free
  • UK Toll-Free
  • AU Toll-Free
  • VIP Support
1.5

Prices

Quality

Delivery

Support

Shala Mar 10, 2024

I had to rewrite the essay because the instruction given was not followed.

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(0 helpful votes)

1.8

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Onur Dec 23, 2023

Writer lied about knowing and understanding scope of work.

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(4 helpful votes)

2.3

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Smit Dec 03, 2023

extremely poor communication skills. Purposely ignore my messages.

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(1 helpful votes)

3.3

Prices

Quality

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Felicia N. Nov 04, 2023

The grade is too low, just pass. i choose the level of college, not highschool.

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(0 helpful votes)

3.0

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Ali Sep 29, 2023

I had a very strict time deadline the writer did not meet. I understand the essay was a bit complicated and there was only a limited time but.. I had to write my own essay and turn it in so it would not be late..

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(0 helpful votes)

2.5

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Quality

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Binu K. Jun 15, 2023

essay not well done. Grammar error and did not follow instructions given.

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(2 helpful votes)

2.3

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Quality

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Coman M. May 24, 2023

There were a lot of grammatical errors. I ended up not using the paper and I was late for my assignment.

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(0 helpful votes)

2.5

Prices

Quality

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Olga S. Apr 01, 2023

Would like to reserve my right and not comment.

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(2 helpful votes)

2.5

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Quality

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Bing L. Nov 05, 2022

The writer kept telling me he would be done at this time and he never was so I don't have time to play games.

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(0 helpful votes)

2.0

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Jinseong J. Sep 26, 2022

The writing was excellent misspelling neopatrimonialism left me not submitting my paper

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(1 helpful votes)

1.5

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Yuan Jul 03, 2022

Not good, 25 point missed

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(0 helpful votes)

1.0

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Hana N. Apr 11, 2022

Didn't follow paper instructions. Poor quality and poor grammar.

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(3 helpful votes)

2.3

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Kai L. Apr 05, 2022

Not very comprehensive enough.

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(3 helpful votes)

2.5

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Yicheng Apr 03, 2022

He is asking to much money for my assigment.

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(0 helpful votes)

2.3

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Quality

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Boo hyun Mar 02, 2022

Although this writer is very responsible. However his/her work quality is just too low to support my requirement.

Was this review helpful? Yes

(1 helpful votes)

2.5

Prices

Quality

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Support

Jessica Jan 07, 2022

She / he get more time

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(1 helpful votes)

2.3

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Quality

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Waynette J. Nov 19, 2021

Numerous grammatical errors. The thesis statement was vague. Writer did not follow directions to use APA 7 citing

Was this review helpful? Yes

(2 helpful votes)

2.3

Prices

Quality

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Yingming X. Oct 17, 2021

it has been 12 hours since the writer said he would revise the paper.

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(1 helpful votes)

2.5

Prices

Quality

Delivery

Support

Na Sep 15, 2021

Needed a lot of clarifications

Was this review helpful? Yes

(1 helpful votes)

2.5

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Quality

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Support

Chantel Jul 22, 2021

Did not follow the guidelines.

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(0 helpful votes)

2.0

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Hangfu G. Mar 29, 2021

Writer had a hard time understand directions. Had to many papers to focus on.

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(0 helpful votes)

2.5

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Quality

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Natalie Mar 26, 2021

Didn't focus the instruction.

Was this review helpful? Yes

(1 helpful votes)

2.0

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Quality

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William Dec 12, 2019

It was first unsatisfactory order. I bought fist order a year ago and it was better than this fail.

Was this review helpful? Yes

(7 helpful votes)

2.0

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Quality

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Josef Nov 07, 2019

I needed to read more reviews about your services from other clients, because I had an awful experience.

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(0 helpful votes)

2.0

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Megan Sep 05, 2019

The paper was written in a simple manner like it was written by a school student. My professor was totally disappointed.

Was this review helpful? Yes

(4 helpful votes)

2.0

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MaganRanee Aug 01, 2019

It wasn't my first order here, but it was the first unsatisfactory order. The paper was written in a simple manner like it was written by a school student. My professor was totally disappointed.

Was this review helpful? Yes

(3 helpful votes)

3.5

Prices

Quality

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Support

Curly Jul 08, 2019

Fabulous. Good job at a good price. I like that my writing was always in touch with me.

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(5 helpful votes)

3.8

Prices

Quality

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Mona Jun 13, 2019

I cannot say that our cooperation was successful. The paper has plenty of errors, contains information from the internet, and it isn't a college level. But I received 75/100 and this result wasn't bad.

Was this review helpful? Yes

(7 helpful votes)

2.0

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Quality

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Erick Northman May 20, 2019

Probably, the worst service I've ever used.

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(4 helpful votes)

2.0

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Lola Taylor Apr 26, 2019

I decided to try these services as my friends recommended. To my great regret this service I didn't know about this site earlier and I wrote my essay on my own. But I was hopping that I will have no more sleepless night.

Was this review helpful? Yes

(1 helpful votes)

2.3

Prices

Quality

Delivery

Support

Rod Apr 04, 2019

My essay was written not bad, and I could show it to my teacher if there were no specific requirements. But I needed to include them myself according to the teacher's instructions because this writing service didn't do it, although I asked them to.

Was this review helpful? Yes

(2 helpful votes)

2.0

Prices

Quality

Delivery

Support

Hanna Mar 20, 2019

It's going to be my the worst decision to buy essay from these services.

Was this review helpful? Yes

(7 helpful votes)

2.8

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Quality

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J.Z. Feb 26, 2019

I gave this writer a specific instruction to use and this was not used. I need the paper in APA format and it wasn't. I don't know what "professionals" work there, but I am very upset.

Was this review helpful? Yes

(7 helpful votes)

4.0

Prices

Quality

Delivery

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Martin Feb 13, 2019

I had an urgent test to do. Thanks for completing the work on time. I hope my grade would be satisfactory.

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(7 helpful votes)

3.0

Prices

Quality

Delivery

Support

Milena K Jan 30, 2019

It wasn't my first order here, but it was first unsatisfactory order. It was delivered with delay, the work was written in a very simple manner, it was not a College level. I was totally disappointed. What was wrong with you, guys!

Was this review helpful? Yes

(3 helpful votes)

1.5

Prices

Quality

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Support

Sindie Jan 16, 2019

I'm very disappointed, because the writers didn't managed with their work and my paper didn't deliver on time.

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(0 helpful votes)

3.0

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Quality

Delivery

Support

Grem Dec 21, 2018

Got 76/100 on the paper was asked if the text book provided was used. This assignment has been a struggle so was hoping this service would help and it didn't.

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(2 helpful votes)

2.5

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Quality

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Dorothy Nov 29, 2018

I received a well-written paper, but it was one day late. I called to your support team, but I didn't get any responds

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(0 helpful votes)

3.0

Prices

Quality

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Jonh Nov 13, 2018

No more sleepless night with such service. You guys are one class act. Thanks a million!

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(0 helpful votes)

1.8

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Quality

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Rose Oct 22, 2018

The friendly interface does not ensure me about the writing qualities of your workers. Need more information before I decide to order the paper from you once again.

Was this review helpful? Yes

(3 helpful votes)

1.8

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Quality

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J. Oct 01, 2018

Better to save your time and money and try to work on your essay by yourself. They didn't refund my money. Beware of this site!

Was this review helpful? Yes

(5 helpful votes)

3.0

Prices

Quality

Delivery

Support

Mark Sep 15, 2018

Had my coursework done here, it was written fine, but I expected something better. I remarked that couple questions weren't fully disclosed, as did my teacher.

Was this review helpful? Yes

(2 helpful votes)

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